Closing

• Make your sell! – What are you going to do with them? What’s the plan?
• Can touch on compliance depending on how the conversation is going and what you can realistically do with them.
• Wrap up with ‘lovely speaking with you’ (something of that ilk).
• What’s the next step? - Will be either you send them an e-mail (if you haven’t already done it on the call) or they will send you compliance docs.
• Always finish the conversation with ‘what will happen next?’ – For example (so, you will send me C.V, DBS, NMC and immunisations this evening and I will get the Sign Now documents over to you asap).